Your Privacy Matters

Last Updated March, 2024

At Flawless LLC Professional Cleaning Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services, including through our website, social media platforms, and any other communication channels.

1. Information We Collect

We may collect the following types of information from our clients:

– Personal Identification Information: This includes your name, email address, phone number, and physical address when you contact us for inquiries or schedule services.

– Media Content: We may obtain videos and before-and-after pictures of our cleaning services for promotional and marketing purposes. This content may be collected directly from clients or taken by our staff during the service.

– Social Media Information: We may collect information from your interactions with our pages on platforms such as Facebook, Instagram, and Twitter.

2. How We Collect Information

We collect information through various methods, including but not limited to:

– Direct Communication: When you contact us via our website, phone, or social media.

– Service Scheduling: When you book a cleaning service with us, we will collect necessary personal information to fulfill your request.

– Social Media Interaction: Information may be collected through your interactions with our social media posts, comments, and messages.

– Media Content Collection: We may request permission to take and use videos and photos before and after our cleaning services. This will typically be done with your consent.

3. Use of Your Information

Flawless LLC will use the collected information for the following purposes:

– Service Fulfillment: To provide you with the cleaning services you have requested.

– Communication: To communicate with you regarding your inquiries, service confirmations, and updates.

– Marketing and Promotions: To send you promotional materials and updates about our services. You can opt out of marketing communications at any time.

– Content Creation: To create and share before-and-after pictures and videos for marketing purposes, showcasing our work. We will seek your consent before using any identifiable images or videos.

– Improvement of Services: To analyze and improve our services and client experience based on feedback and interactions.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as outlined below:

– Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, conducting our services, or servicing you, as long as those parties agree to keep this information confidential.

– Legal Compliance: We may disclose your information ONLY when required to do so by law.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

You have the right to:

– Access the personal information we hold about you.

– Request correction of any inaccuracies in your personal information.

– Request deletion of your personal information under certain circumstances.

– Withdraw consent for marketing communications.

To exercise any of these rights, please contact us at Contact-Us@flawlesscleanings.com

7. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Flawless LLC Professional Cleaning Services  

Email: contact-us@flawlesscleanings.com  

Office Phone: 443-295-8177

Thank you for choosing Flawless LLC for your cleaning needs. Your trust is important to us, and we are dedicated to protecting your privacy.